Most pelvic health conditions can be treated virtually. Some examples include prenatal birth prep, postpartum care and recovery, pregnancy-related pain, c-section recovery, urinary incontinence, constipation, pain with intercourse, pelvic organ prolapse, pelvic floor weakness, pelvic floor pain, coccyx pain, diastasis recti, low back pain, and more. If you are unsure if your condition can be treated virtually, you can book a free 10 minute consultation with a physiotherapist to see if this is a good fit for you!

Pelvic floor physiotherapists can treat a variety of conditions, including, but not limited to, the following:

• • Urinary incontinence
  • Urinary urgency
  • Urinary frequency
  • Vaginismus
  • Vulvodynia
  • Vestibulodynia
  • Dyspareunia
  • Pelvic floor pain
  • Pelvic floor muscle tightness
  • Pelvic floor weakness
  • Pain with intercourse
  • Prenatal birth prep
  • Postpartum care and recovery
  • Pregnancy-related pain
  • Low back pain
  • C-section recovery
  • Diastasis recti
  • Pelvic organ prolapse

All your virtual sessions will be completed on Embodia. This platform is HIPAA, PHIPA, and PIPEDA compliant to ensure the safety and security of your information.

All you will need for your virtual session is a device with a working camera, microphone, and an internet connection!

No, the virtual platform will only be used to have a face-to-face video call to complete the session. Similar to an in-person clinic visit, your physiotherapist will be charting the assessments and treatments using a secure online charting system. However, no video or audio will be recorded from the session.

A virtual assessment begins with a subjective portion which involves a conversation with your physiotherapist about your concerns, medical history, and goals for your physiotherapy treatment. Your physiotherapist will ask you questions that will provide more information about your condition. You will then move on to your objective assessment to look at things like your movement, posture, and strength. Finally, your physiotherapist will work with you to create a personalized treatment plan for your specific case. No, you will never be asked to undress or show your privates on camera. 

Treatment plans may include a home exercise program, education, and self-management techniques, all tailored to your specific case. Your follow up treatment sessions may include looking at your progress and making any changes or adding new treatments to your plan.

We are open on Monday-Wednesday between 12 pm-8 pm, and Tuesday-Thursday-Friday between 8 am-5 pm. You can book your appointment anytime during those hours, based on availability. You can also book same-day appointments upon availability. If you can’t find a time that works for you, please contact us and we will try our best to find a time that works for you. Find an appointment here.

Please be aware that we require you to contact us with at least 24 hours’ notice for any appointment cancellations or rescheduling. If you cancel with less than 24 hours’ notice or do not attend your scheduled appointment, a cancellation fee of $50 will be applied. This policy helps us ensure that available appointments are used effectively. Thank you for your understanding.

No, you can book an appointment directly with us as physiotherapists are primary healthcare providers and do not need a doctor’s referral.

Yes! Not all patients come in with existing pain. You may be pregnant and just want to prepare your pelvic floor for birth, or you want to get back to exercising postpartum. These are some examples, if you are not sure you can always book a free 10 minute consultation with a physiotherapist to determine what can be done for your specific needs!

Yes, if you are an Ontario resident, you can book an appointment with us from anywhere in Ontario!

Unfortunately, we can only treat Ontario residents as physiotherapists licensed in Ontario can only treat patients who live in Ontario.

Most insurance providers cover virtual physiotherapy sessions. We recommend you check with your insurance provider to make sure before booking your appointment.

Yes, we do direct billing! You will be asked for your insurance provider information on your intake form before your first session.

We offer our services in English and Arabic.